2. Employee experience: redefined
With COVID-19, the employee experience concept has slightly shifted to the life experience which isn’t associated with an office or physical presence with a team. A recent report by McKinsey states that in 2021, companies will focus on building strong leadership and a sense of trust among the current workforce and potential employees in the job market. Such findings aren’t surprising as employees are seeking a reliable and supportive environment during uncertain times.
Among HR trends in 2021, we’ll see companies redefine their employee experiences, engagement techniques, and benefits packages.
First, focus will be put on employee wellbeing and perks that’ll help them streamline daily routines. The Hartford’s Future of Benefits Study conducted in August 2020 shows that employees are becoming highly interested in perks like paid time off (52%), hospital indemnity insurance (48%), employee assistance programs (56%), and mental health support services (51%).
Second, companies will make a shift from offline to online experiences. Zoom-driven team building parties, fitness and yoga classes, and mindfulness sessions – the list goes on and on.
Finally, among future HR trends we’ll see a shift to life experience with benefits packages that aren’t directly connected with the company. For example, at Chanty, a company that develops a collaboration tool, each employee received a $100 bonus to spend on a party and presents for their families.
Another hit of 2020 that’ll continue in 2021 is food delivery straight to employee’s homes, so they don’t have to spend time cooking and grocery shopping. Bonuses like these demonstrate to employees that a company cares and supports them through hard times by deed, not by a word.